Welcome to DRIFT MARK VENTURES. These Terms and Conditions govern your use of our travel and tour services, website, and related offerings. By booking with us or using our services, you agree to comply with the terms outlined below.

1. Introduction

DRIFT MARK VENTURES is a travel and tours company based in Lagos, providing travel-related services including flight booking, hotel reservations, visa assistance, tour packages, transportation arrangements, and travel consultancy.

2. Acceptance of Terms

By accessing our website or using any of our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our services.

3. Booking and Payments

3.1 Booking Confirmation

All bookings are subject to availability and confirmation by DRIFT MARK VENTURES and third-party providers such as airlines, hotels, embassies, and tour operators.

3.2 Payment Terms

  • Full or partial payment may be required before confirming bookings.
  • Prices are subject to change without prior notice due to airline fares, exchange rates, taxes, or supplier adjustments.
  • Payments made are considered acceptance of the booking terms.

3.3 Accepted Payment Methods

We may accept:

  • Bank transfers
  • Debit/credit cards
  • Online payment platforms
  • Cash payments where applicable

4. Cancellation and Refund Policy

4.1 Customer Cancellation

Cancellation requests must be submitted in writing via email or official communication channels.

4.2 Refund Eligibility

Refunds depend on:

  • Airline policies
  • Hotel policies
  • Embassy or visa processing fees
  • Tour package terms

Some services may be non-refundable after confirmation.

4.3 Processing Time

Approved refunds may take several business days depending on banks and service providers.

5. Visa Assistance Disclaimer

DRIFT MARK VENTURES provides visa guidance and documentation support only. We do not guarantee visa approval, as decisions are made solely by embassies and immigration authorities.

Applicants are responsible for:

  • Providing accurate information
  • Supplying genuine documents
  • Attending interviews where required

6. Travel Documents and Responsibilities

Customers are responsible for ensuring they possess:

  • Valid passports
  • Required visas
  • Vaccination certificates
  • Travel insurance where applicable
  • Other required travel documents

We are not liable for denied boarding, deportation, or travel disruptions resulting from incomplete or invalid documentation.

7. Changes to Travel Itinerary

Travel schedules, flights, hotels, and tours may change due to:

  • Weather conditions
  • Airline operational changes
  • Government restrictions
  • Supplier issues
  • Unforeseen circumstances

DRIFT MARK VENTURES reserves the right to modify itineraries when necessary while attempting to minimize inconvenience.

8. Limitation of Liability

DRIFT MARK VENTURES acts as an intermediary between clients and third-party service providers.

We are not liable for:

  • Flight delays or cancellations
  • Lost baggage
  • Hotel issues
  • Injuries or accidents during travel
  • Acts of terrorism, natural disasters, or force majeure events
  • Losses caused by third-party providers

Customers use our services at their own risk.

9. Travel Insurance

We strongly recommend that all travelers obtain comprehensive travel insurance covering:

  • Medical emergencies
  • Trip cancellation
  • Lost baggage
  • Personal liability
  • Travel interruptions

10. Customer Conduct

Customers are expected to behave respectfully and comply with:

  • Local laws
  • Airline regulations
  • Hotel rules
  • Immigration requirements

We reserve the right to terminate services for unlawful, abusive, or disruptive behavior.

11. Intellectual Property

All website content, logos, graphics, text, and materials belonging to DRIFT MARK VENTURES are protected by applicable intellectual property laws and may not be copied or reproduced without written permission.

12. Privacy

Customer information collected through our services is handled according to our Privacy Policy and applicable data protection laws.

13. Third-Party Services

Some services are provided by independent third parties including airlines, hotels, transportation providers, and embassies. Their individual terms and conditions may also apply.

14. Force Majeure

DRIFT MARK VENTURES shall not be held responsible for delays, cancellations, or losses caused by events beyond our control, including:

  • Natural disasters
  • Government actions
  • Pandemics
  • Civil unrest
  • Strikes
  • Weather disruptions

15. Modification of Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Updated terms become effective immediately upon publication.

16. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

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