At DRIFT MARK VENTURES, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and travel-related solutions.
By using our services, you agree to the practices described in this Privacy Policy.
1. Introduction
DRIFT MARK VENTURES is a travel and tours company based in Lagos, offering travel booking, tour packages, visa assistance, hotel reservations, and related services.
This Privacy Policy applies to all customers, website visitors, and users of our services.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Residential address
- Date of birth
- Nationality
- Passport details
- Identification documents
- Payment information
Travel Information
- Flight preferences
- Hotel reservations
- Visa application details
- Travel itineraries
- Destination preferences
Technical Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Process travel bookings and reservations
- Provide customer support
- Assist with visa applications
- Communicate travel updates
- Improve our services and website
- Process payments
- Send promotional offers and updates
- Comply with legal obligations
4. Sharing of Information
We may share your information with trusted third parties including:
- Airlines
- Hotels
- Embassies and consulates
- Tour operators
- Payment service providers
- Government authorities where legally required
We do not sell your personal information to third parties.
5. Data Protection and Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no online transmission or storage system can be guaranteed as completely secure.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
- Enhance website functionality
You may choose to disable cookies through your browser settings, although some website features may not function properly.
7. Retention of Information
We retain personal information only for as long as necessary to:
- Provide requested services
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce agreements
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request limitation of data processing
Requests may be subject to identity verification.
9. Third-Party Websites
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those websites.
Users are encouraged to review the privacy policies of external websites before providing personal information.
10. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without parental consent.
11. International Data Transfers
In providing travel-related services, your information may be transferred to organizations or authorities located outside Nigeria where necessary for bookings, reservations, or visa processing.
12. Marketing Communications
We may send promotional emails, travel offers, newsletters, and updates to customers who consent to receive such communications.
You may unsubscribe from marketing communications at any time.
13. Changes to This Privacy Policy
DRIFT MARK VENTURES reserves the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting on our website.
We encourage users to review this policy periodically.